Why Complain About Uber When They Are Doing Their Best!

Written by JC

If you’ve never hear about the Uber on-demand car service before, I’ll let you into a little secret. This company makes being able to get from A to B as easy as possible. No more waiting for buses that don’t turn up on time, heading down into less than savory subway stations or standing in the rain trying to hail a taxi that speeds by leaving a trail of wet spray in its path.

In recent years the Uber on-demand car service has gone high tech like a lot of other companies, and it’s now even easier to get a ride wherever you are, and whatever time of day it is.

How Uber Works

The first thing you need to do is pay a visit to their website and sign-up for an account. This couldn’t be easier and once done, you can download the app to your mobile device. Incidentally, if you think you need to reach for your wallet at this stage, thing again! This app is available for free from Google Play Store, the Apple App Store and BlackBerry App World.

When you’re ready to use the service, there are several different types of taxi you can opt for and these include, black car, UberX, SUV, LUX and of course your everyday taxi. However, do bear in mind it depends on what city you’re in so you may not get all the options.

Once you’ve selected the type of car you want, simply enter your location and the app will do the rest. Using GPS detection, Uber will find the nearest driver to your location and you don’t have to worry about staring at your phone because they will send you a text when your ride is on its way.

Pricing

Uber couldn’t be more transparent about the way they fix the pricing. If you know your destination, you can easily get a quote for the cab ride before you even book anything. You also don’t need

Future of Taxi Booking Applications

By Athan Rebelos

Are taxi booking apps on death's bed? The troubles of the taxi industry

A lot of noise is being made about taxi and car service booking apps. The saying is that hindsight is 20/20 and thanks to the rapid pace of technology we can already look back at some business models and review them after just four quarters. The app market is on death's bed. Well maybe that's too strong of a statement but maybe not.
It was just a short few years ago when the advent of the iPhone created the market for apps. As we move closer to every phone being a smart phone we see an app for just about everything. There are apps for controlling the locks on the front door of your home, you can start your car from overseas, you can monitor your travel itinerary and you can hail a taxi. It's the last one that we're most interested in so let's just focus on that. What does it mean that I can hail a taxi with my app? Once upon a time taxis could only be had by either hailing them or by locating a taxi stand. When the telephone was invented it became the new way to summon a taxi in many cities. Phones were set up at taxi stands and taxi drivers would answer the phone and then go pick up the fare. Soon after that radio technology became available to taxi companies and the radio dispatched taxi became all the rage. The consumer would call a dispatch center and a taxi would be summoned by the dispatcher. It appears that this model is still in place decades later but in reality it has greatly evolved. At major fleets the number of phone operators has either been limited or they've been replaced by data dispatch systems and interactive voice response systems (IVR). Typically a caller dials an advertised phone number, they are placed into a phone queue and then either a live person answers or an IVR system answers. Once the order is placed it is usually being offered to a taxi within seconds via a GPS or zone based dispatch solution. If there are no empty cabs within a reasonable distance the order becomes a "trouble" order and a dispatcher will usually intervene. Every cab company seems to have their own way of dealing with that latter problem. Customers have two issues with this type of system, waiting on hold and then not getting a cab in a timely manner, if ever.

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